Complaints Procedure

If you have any concerns about any of our services, we would like to hear about them or give a suggestion or Praise, you can do so by phone or letter to the Practice Manager.

If you wish to complain about any of our services, you can discuss with the practice manager verbally or formally in writing. We will acknowledge the receipt of your complaint in 48 hours and a written response within 14 days.

If you are not satisfied with our response, you can seek independent review of your complaint with Parliamentary and Health Service Ombudsman on 0345 015 4033 or

Click here for the complaints procedure.

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